
LOVELY WORDS FROM CLIENTS

I was provided Erica's details through a colleague at work who was having a very positive experience.
I can only echo what the colleague said to me, in that nothing is too much trouble. If you want to feel supported throughout the process, then Erica is the person for you.
As a first time buyer I was naturally quite wary and nervous of the whole process. Erica provided really helpful guides and materials to keep me aware of costs, terminology and things to be mindful of. Erica was on hand regularly and in a timely fashion - if I asked a question she would get back to me very quickly. I even asked her opinion on a couple of houses/flats I was looking at and she always gave excellent advice - professional and things to consider without taking the gleam off my excitement or dismissing my choice at all. I'm not sure if that was part of the service but it was so reassuring as a lone first time buyer.
I can't recommend Erica highly enough - a couple of things you realise in this buying process, you crave honesty and speed, reassurance and integrity and time to chat through worries. Erica provided all this and more.
If you're looking for a broker with the highest qualities, then look no further. You won't regret it. Ms E From London Aug 2023
Erica was amazing from start to finish - very patient, helpful and understanding (even for parts that probably wasn't even in her remit to explain to me). I've already recommended her to my friends and would happily use her for my next purchase! Ms H From London Aug 2023
Highly recommend working with Erica, she's great at clearly communicating at each stage of the process. Erica not only helped us secure our first mortgage, but also set us up with different insurances in which I'd never have known where to start! We always felt in very safe hands. Mr and Mrs M, London Aug 2023
I'm not sure we'd have bought a house without Erica! Not just because of her help and support through the mortgage application process, but simply making things on that side less stressful! The whole process has been a whirlwind, but Erica has been so kind and diligent in finding the right products for us, setting out the options in ways that were easy to understand, and guiding us through any questions we might have. Her guidance through life insurance, buildings and contents, and providing access to preparing a will has been invaluable, and she's been patient through all of it! We have felt fully supported, particularly as First Time Buyers, and feel a lot more prepared and ready to move into our new home thanks to Erica. Mr and Mrs N, Bedford. Aug 2023
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​I am particularly pleased with Erica’s personalised and tailored approach. Her patience and professionalism helping me to fully understand the remortgage process and best options for me to consider. Erica gave sound advice and I trusted her judgment. Oct 2025.

Erica has been absolutely indispensable for over a decade during which she has helped mainly with mortgage applications, and also more recently added life insurance to her portfolio of advice. We feel that without her help we wouldn’t have been able to move forward with complex mortgage applications, and the clarity which she has provided has removed the stress and anxiety of negotiating financial matters and made us feel empowered to forge ahead with big life decisions. For these reasons we have recommended her to several friends all of whom have said the same thing.
She manages to balance explaining complex financial matters in a personable and friendly manner, giving clear and supportive advice at all times. You really feel that she understands your situation and has your back throughout the complex processes when applying for mortgage renewals. She's also very quick to reply to any queries, understanding how time pressure is often a critical factor when getting the best deal.
We couldn't recommend Erica more highly.
C Gould and C Harvey, Hertfordshire UK. Nov 2025.
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From my very first mortgage with Erica to my most recent renewal, the service she has provided has always been absolutely top class. What stands out the most is how she consistently puts her clients first — everything is explained in such a clear and transparent way that you always feel informed and confident in every decision.
One of the things I truly appreciate is how she prepares her clients well in advance of their mortgage renewals, ensuring there’s plenty of time to review options and make the best choice. Her attention to detail and genuine care make the whole process completely stress-free.
Beyond mortgages, Erica’s support with insurance products has been equally impressive. The way she takes time to understand individual needs and tailor the right solutions shows her deep commitment to providing exceptional service.
Thank you, Erica, for your continued dedication and professionalism — your guidance and support have truly made a difference. Sound. Nov 2025.
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